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This framework is for those with an interest in and aptitude for training-related activities at a variety of levels. It will help people learn new skills whilst building on and improving existing skills so that they can do their jobs more effectively. Some trainers are employed within an organisation to run training programmes for new recruits, and/or to assess the needs of exiting staff and work with them to develop their skills. There are also consultancy companies that offer specialised training programmes, for example computer skills or management techniques.

As an apprentice you could be training people or helping out with administration (training companies are just like any other business, with phones to be answered and bookings to be made). Your area of expertise will depend on your employer – but it would be sensible to go for a specialism that interests you. Whether working one-to-one or with a big group of people, you’ll need confidence, patience and creativity.

The framework will help build the workforce an employer needs to meet organisational goals and aims. It encourages drawing potential apprentices from a diverse group and increasing productivity by nurturing committed and skilled apprentices to become the skilled workforce in the future. It also helps employers to meet their goals by providing and creating organisational opportunities for apprentices to develop their skills and experiences and so contribute more fully to creating a successful company.

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"The support from my training officer is always given when needed"


"I get a lot of support and information to help get my qualification. My training officer, is a great help"


"My training officer is always fully supportive"


"Help is always given by my employer and my training officer when I need it"


"I have been given a lot of support and it has provided me with lots of new confidence"


"Excellent support, very helpful. Answered any questions and gave plenty of information"


"I am always given the support when I need it"


"Milltech have been great, providing me with all the support needed to complete the work."

Beverly Callaghan

"I have no hesitation in recommending Milltech Training to other surgeries or businesses."

Declan Howe

"We would recommend Milltech Training to other companies."

Blueline Taxis

"We have been very well looked after at Milltech"


"Milltech are a long standing partner of ours, and we have been extremely happy with the support we receive."

Les Potts

"I would not hesitate to recommend Milltech to any business that is considering taking an apprentice on."

Approved Mortgages

"Milltech have showed me that if you put the effort in, you reap the rewards. I will be forever grateful. Thank-you."

Jack Bart

"The support Milltech gave me was excellent. I have gained a lot more confidence since doing my apprenticeship"


My Story

Ellie Foggin

Employer: Sunderland GP Alliance

Ellie Foggin

Ellie has successfully completed her Level 2 qualification and has progressed onto a Level 3...